Privacy Policy
Effective date: January 1, 2026
Who we are
Candorix Insight Lab provides online education in decision science. Contact: [email protected], +1 (415) 555-0137.
Information we collect
- Account data: name, email, and password hash.
- Transaction data: purchased courses, amounts, and timestamps.
- Course activity: progress, submissions, and feedback exchanges.
- Technical data: device, browser, approximate location, and cookies.
How we use information
- Provide and improve courses and cohort experiences.
- Authenticate users and secure accounts.
- Process payments (via third-party processors).
- Communicate updates, certificates, and support messages.
- Comply with legal obligations and enforce terms.
Legal bases
We process data on the basis of contract performance, legitimate interests in running our services, legal compliance, and consent where required (e.g., certain cookies).
Retention
We keep account and transaction records for as long as you maintain an account and as required by law. Course artifacts may be retained for quality audits unless you request deletion.
Sharing
We share personal data with service providers (hosting, analytics, payment, email) under contracts that require confidentiality and security. We do not sell personal data.
International transfers
Data may be processed outside your country. We use safeguards such as standard contractual clauses when applicable.
Your rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Data portability for information you provided.
- Withdraw consent where processing is based on consent.
Cookies
We use cookies for authentication, preferences, and analytics. You can manage preferences via the cookie banner. Essential cookies enable core features and cannot be disabled.
Security
We implement organizational and technical measures appropriate to risk, including encryption in transit, access controls, and regular reviews.
Children
Our services are not directed to children under 16. If you believe a child provided us personal data, contact us to remove it.
Changes
We may update this policy. Material changes will be announced via email or in-app notice.
Contact
Email: [email protected] • Phone: +1 (415) 555-0137
Plain-language highlights
We collect only what we need to run learning experiences, keep it safe, and never sell it. You are in control of your data.